If you wish to cancel your purchase, you can do so by returning the items within 14 days. Return the items to us in unused condition, in the original unbroken packaging, and with a copy of the invoice.
Please note that it is not possible to return items purchased online in our Pilgrim stores.
However, if you wish to exchange your items, you can do that in a Pilgrim store. Just bring the unused items, in the original unbroken packaging, and with a copy of the invoice. Be aware that, in this case, we do not offer any refunds, regardless of any price differences. Please read more about our return policy in Terms & Conditions.
Please note that the customer pays all costs associated with return of the goods, but imposed no fees as a result of the reimbursement.