Free returns in selected countries
At the moment, we offer free returns on orders placed to Denmark, Sweden, Norway and Germany. You will receive a free return shipping label with your order.
90 days return policy
We want you to be happy with your purchase, and therefore we have a 90 days return policy. All items need to be in the same condition as you received them with labels and tags still attached.
Your return will be processed within 10 working days from the day at arrival to our distribution center in Denmark.
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product.
Returns in store
If you wish to exchange or return your purchase from Pilgrim, you can do so in all our Danish stores (except Magasin and Salling). If you wish to exchange to another item, the exchange tag is sufficient. If you wish to return an item and get your money refunded, you need to bring the receipt.